Client How-to Guide for HatchPath

1. Sign Up

• Visit the HatchPath website and click on the “Sign Up” button.
• Fill in your information, including your name, email address, and location.
• Provide any additional details requested to help us understand your specific health needs and goals.

2. Explore Coaches and Programs

• Browse Coaches: Use the search function or explore the coach directory to find health coaches who align with your specific requirements. Read their profiles, certifications, and descriptions of services offered.
• Program Offerings: Check out the coaches’ program offerings, which may include single sessions or multi-session packages. Assess which program best suits your needs and goals.

3. Book a Session

• Choose Your Coach: Select the coach you want to work with based on their expertise, program details, and overall compatibility.
• View Availability: Check the coach’s calendar to find available time slots that work for you.
• Book a Session: Choose a convenient time slot and book your session with the coach.

4. Payment and Session Confirmation

• Make Payment: Follow the payment instructions to complete the transaction securely through our payment partner, Stripe.
• Session Confirmation: Once your payment is processed, you will receive a confirmation of your session booking.

5. Attend Your Session

• Notifications: You will receive reminders and notifications leading up to your scheduled session to ensure you don’t miss it.
• Joining the Video Call: Ten minutes before your session, access the HatchPath platform and join the video call with your coach.

6. Session Completion and Feedback

• Session Experience: Engage actively with your coach during the session, following their guidance, and sharing your concerns and progress.
• Rating and Review: After the session ends, you will be prompted to provide a rating and review based on your experience. Share your feedback to help the coach enhance their services.

Congratulations! You are now on your way to achieving your health and wellness goals with HatchPath. Remember to communicate openly with your coach, leverage the platform’s features, and make the most of your coaching experience.

If you have any questions or require assistance, feel free to reach out to our support team. We are here to support you throughout your HatchPath journey.